Feel Like Yourself
Again.
From the comfort of home.
Licensed, evidence-informed telehealth therapy for individuals, couples, and families across St. Thomas, St. Croix, and St. John.
We accept 16+ insurance plans. Most clients pay $0 out of pocket.
Take the First Step — It’s Free
Schedule your complimentary 15-minute consultation. No pressure, no commitment.
Your story is unique. Your care should be too.
We specialize in the challenges that come with island life.
Hurricane Survivors
"The storms are over, but I still can't sleep"
Residents still carrying psychological impact from Hurricanes Irma/Maria and ongoing hurricane seasons.
Anxious Professionals
"Everyone thinks island life is easy. It's not."
Tourism workers, tour operators facing exhaustion, seasonal swings, and high cost of living.
Veterans & Military
"I served. Now I need someone who gets it."
Active-duty, veterans, and military families stationed in or connected to the USVI. VA CCN accepted.
Couples in Crisis
"We can't keep having the same fight"
Couples experiencing communication breakdown, infidelity recovery, or contemplating separation.
Island Professionals
"I'm holding it all together, but barely"
Government workers, business owners, educators, and healthcare workers under pressure.
New to the Islands
"I moved to paradise but I feel more alone than ever"
Mainland transplants experiencing adjustment difficulties, isolation, and culture shock.
Why telehealth works in the USVI
No commute, no waiting room, no one who knows your business. Just quality therapy from wherever you are.
No commute needed
Skip the ferry, the traffic, and the parking. Connect from your living room, office, or anywhere private.
Complete privacy
On a small island, everyone knows everyone. Telehealth means no waiting room encounters.
Evening & weekends
Sessions available when you need them, including evenings and Saturdays.
Insurance plans
Most client copays
Islands served
Free consultation
Evidence-informed care, personalized for you
Every treatment plan is tailored to your unique needs, goals, and life circumstances.
Individual Therapy
One-on-one sessions for anxiety, depression, trauma, grief, and life transitions. Evidence-based approaches including CBT, EMDR, and DBT.
Couples Therapy
Rebuild connection, improve communication, and navigate conflict together. Specialized in Gottman Method and Emotionally Focused Therapy.
Family Therapy
Strengthen family bonds, resolve conflict, and support children through transitions. Structured approaches for lasting change.
Trauma Recovery
Specialized PTSD and trauma therapy for hurricane survivors, abuse recovery, first responders, and complex trauma. EMDR-trained.
Stephen Velasquez, MBA, MSW, LCSW
With over 15 years in clinical practice, Stephen has treated thousands of individuals, couples, and families across high-acuity settings — from military behavioral health and federal crisis programs to private practice. He founded ZipHealthy to deliver that same caliber of care to the U.S. Virgin Islands.
Stephen is trained across a wide range of evidence-informed modalities and matches each client with the approach most likely to produce lasting results. He personally supervises every clinician on the ZipHealthy team and reviews treatment outcomes to ensure the standard never slips.
"Everyone deserves access to quality mental health care, no matter which island you call home."
Trusted by families across the Virgin Islands
"Before starting therapy, I was drowning in anxiety. Now I have the tools to manage my thoughts and feel like myself again."
I was skeptical about telehealth at first, but my therapist made me feel comfortable from day one. They helped me understand my anxiety patterns and gave me practical strategies that actually work.
Verified Client
St. Thomas
"Our marriage was on the brink. Couples counseling transformed our relationship and taught us how to truly communicate."
My wife and I had been struggling for years. Our therapist helped us understand each other's perspectives and gave us tools to communicate without fighting.
Verified Couple
St. Croix
"After years of nightmares, I finally feel safe in my own mind. EMDR therapy gave me my life back."
I put off getting help for my trauma for over a decade. My therapist was patient and never pushed me faster than I was ready. I sleep through the night now.
Verified Client
St. John
"Our family was falling apart. Constant arguments, tears every night. Family therapy brought us back together."
Our therapist helped each of us feel heard. The kids opened up about things we had no idea they were carrying. Now we actually talk at dinner.
Verified Family
St. Thomas
Wellness Tools for Your Journey
Curated journals, guided workbooks, and self-care toolkits designed by licensed therapists.
Helpful Resources
Benefits of Telehealth Therapy
Why virtual sessions work — especially on islands.
Read article TraumaUnderstanding PTSD Treatment
Evidence-informed approaches to trauma recovery.
Read article Getting StartedYour First Therapy Session
What to expect and how to prepare.
Read article RelationshipsWhen to Try Couples Therapy
Relationship red flags and when to seek help.
Read article16+ plans accepted. Most clients pay $0.
We handle the insurance paperwork so you can focus on healing.
Veterans & Military
UHC VA CCN accepted. We proudly serve active-duty, veterans, and military families stationed across the Virgin Islands.
Worker's Compensation
VI Government Worker's Compensation accepted for work-related stress, trauma, and mental health conditions.
Self-Pay Available
No insurance? Transparent self-pay at $275 per session, with HSA/FSA accepted. Superbills available for out-of-network reimbursement.
Frequently asked questions
We use a HIPAA-compliant video platform. You'll receive a secure link before each session. Just click it from your phone, tablet, or computer. All you need is a private space and a stable internet connection. Sessions are 60 minutes for individual therapy and 60 minutes for couples or family sessions.
If stress, anxiety, sadness, relationship issues, or traumatic experiences are affecting your daily life, work, or relationships, therapy can help. You do not need to be in crisis. Many clients come to us simply wanting to improve their quality of life. Our free 15-minute consultation can help you decide if therapy is right for you.
We accept 16+ plans including Aetna, Cigna, Cigna Global, UHC, Triple S (Commercial, BlueCard, FEP), MAPFRE, ELAN, Optimum Global, UBH/Optum, BlueCross BlueShield, and more. We also accept UHC VA CCN for veterans and VI Government Worker's Compensation. Most clients pay $0 out of pocket. Contact us for a free benefits verification and we will confirm your coverage before your first session.
Your first session is an intake assessment where we get to know you, your history, and your goals. We will discuss what brought you to therapy, your current symptoms, and what you hope to achieve. Together, we will create a personalized treatment plan. There is no pressure to share more than you are comfortable with.
We treat a wide range of behavioral health conditions including anxiety, depression, PTSD and trauma, grief and loss, relationship difficulties, adjustment disorders, life transitions, stress management, anger management, and self-esteem issues. We use evidence-based approaches such as CBT, EMDR, Gottman Method, and DBT tailored to your unique needs.
Yes. We offer evening sessions Monday through Friday and Saturday appointments to accommodate your schedule. We understand that island work schedules, tourism jobs, and family commitments make traditional 9-to-5 availability impractical for many clients.
Yes. Peer-reviewed research consistently shows that telehealth therapy is equally effective as in-person sessions for most mental health conditions, including anxiety, depression, and PTSD. Many clients in the USVI prefer telehealth for the added convenience, privacy (no waiting room encounters on a small island), and the ability to access specialized care without inter-island travel.
Most clients begin to see meaningful improvement within 8 to 12 sessions. Some find relief sooner, while more complex concerns may take longer. We use validated outcome measures to track your progress so you can see measurable change. During your free consultation, we will discuss your goals and give you a realistic timeline.
Absolutely. We serve clients across all three U.S. Virgin Islands: St. Thomas, St. Croix, and St. John. Because all sessions are conducted via telehealth, there is no need to take a ferry or fly between islands. You receive the same quality of care from wherever you are.
Yes. All sessions are fully HIPAA-compliant with end-to-end encryption. Your health records are stored securely and never shared without your written consent (except where required by law). We understand the unique privacy concerns of living in a close-knit island community, which is one reason telehealth is so valuable here.
Yes. We provide couples therapy using the Gottman Method and Emotionally Focused Therapy (EFT), as well as family therapy for communication breakdowns, parenting challenges, and blended family dynamics. Both partners or all family members can join from separate locations if needed, making telehealth especially flexible.
Yes. Our clinical director is a veteran with extensive experience serving active-duty service members and military families. We accept UHC VA Community Care Network (VA CCN) insurance and specialize in PTSD, trauma, adjustment challenges, and the unique stressors of military life. If you have a VA referral, we can coordinate care with your VA provider.
We ask for at least 24 hours notice for cancellations or reschedules. This allows us to offer that time slot to another client. Late cancellations or no-shows may be subject to a fee. Life happens, and we always try to be flexible when circumstances are beyond your control.
We welcome referrals from physicians, psychiatrists, schools, EAPs, and other healthcare providers. Call us at (340) 714-0429 or email [email protected] with the client's name and preferred contact method. We will reach out to them within one business day. We also offer clinical consultation and interdisciplinary collaboration for complex cases.
Refer a client. We make it easy.
Physicians, psychiatrists, school counselors, EAPs, and other healthcare providers across the USVI can refer clients directly. We handle intake, insurance verification, and scheduling so your patient gets connected quickly.
Same-day response
We contact referred clients within one business day and prioritize urgent referrals.
Insurance verification included
We verify benefits before the first session so there are no surprises for you or your patient.
Clinical consultation available
We offer interdisciplinary collaboration and telephone consultation for complex cases.
How to Refer
Contact us
Call (340) 714-0429 or email [email protected] with the client's name and preferred contact method.
We reach out
Our team contacts the client within one business day to schedule a free 15-minute consultation.
Coordinated care
With the client's consent, we provide progress updates and coordinate treatment with your practice.
Accepted referral sources include:
Therapy. This week.
In network.
Schedule your complimentary 15-minute consultation. We'll listen, answer questions, and help you find the right path forward. No pressure, no commitment.